FAQ

  • Do i need a license for riding ebike?
No, you don’t need a license for riding Ebike. Please read Safety Instructions carefully for your safety.
  • How do i charge my battery?
You can check the Battery and Charger of our E-BIKE USER MANUAL. The methods are listed in the manual with more detail. 
  • How to maintain my battery?
Check our blog article about how to maintain your battery.
  • How to find the Ebike that fits me?
You can check our Compare Models for the differential of our Ebike.
  • How to clean my urbandrift Ebike?
We recommended you to take off the battery. Otherwise, you can clean the E-bike as the normal bike.
  • What should I know before I riding?
Before You ride, We strongly recommend you read our E-BIKE USER MANUAL for your safety. 
  • How long do electric bike batteries last?
3-4 years.
  • What accessories come with Ebike?
We send a wrench,, front full fender, and rear rack with our Ebike.
  • Does my height fit the urbandrift Ebike?
The recommended height is 5"4 or higher.

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